Customer & Workforce Identity
Buyer adoption is visible across several providers. Demand remains uneven, with repeatable commercial adoption demonstrated in only a limited part of the market.
ConfidenceLow
Assessed as of
Current state, informed by 36 months and relevant older history.
Assessment methodologyCompetitive strength is spread across providers serving different identity needs. No clear dominant group is evident across customer and workforce identity.
ConfidenceLow
Meaningful change spans several independent providers. Cloud delivery and broader access visibility are extending how identity services reach buyers.
ConfidenceLow
Supporting sources (6)
Venture investment has weakened from the preceding year. No verified venture financing is recorded in the latest twelve months.
ConfidenceMedium
Supporting sources (1)
Identity offerings are broadening beyond authentication into access discovery and assisted administration. Cloud delivery is also widening the scope of managed identity services.
ConfidenceLow
Supporting sources (6)
- MY-Discovery launched as a new visibility pillar
- AI-supported IAM launched
- Token Exchange is launched as a cross-domain authorization use case
- IAM as a Service launches as a cloud-delivered GTM motion
- Ilex Credential Management System 6.0 adds stronger credential lifecycle controls
- IAM 8.6 focuses on phishing resistance, accessibility, and config refinement
Independent participation shows no clear directional shift. Structural changes remain localized rather than broadly reducing the provider base.
ConfidenceLow
| Company | Score | Movement | History |
|---|---|---|---|
| 82 | — | ||
| 76 | — | ||
| 73 | — | ||
| 72 | — | ||
| 72 | — | ||
| 65 | — | ||
| 63 | — | ||
| 52 | — | ||
| 44 | — | ||
| 0 | — |